Corporate statement

In 2015, the Bank of Kigali incorporated an insurance business through BK General Insurance Company that was licensed by the National Bank of Rwanda to transact general insurance in March 2016. The Vision of BK General Insurance Company is to be the leading provider of innovative, high quality insurance services. The Company’s core purpose and focus is the provision of innovative, high quality insurance services that add value to shareholders’ investments through technology enhanced products and motivated professional staff.

The BKGI business strategy in the short and medium term is to build a model that will enable it to set the standard of excellence among insurance providers by being innovative, being financially strong, and exceeding customer expectations. We are conscious of existing market imperfections and we are committed in all our business goals to significantly contribute to the realization of a properly functioning market. Provision of high quality products that meet the changing needs of customers and high standards of service delivery will remain the hallmarks of BKGI business strategy.

Our operations will be guided and informed by our beliefs and commitments to customer satisfaction, creativity, integrity and team working. These values are key drivers of our operational efficiency. Our management ensures that BKGI operates in a manner that is consistent with its vision, mission and ethical principles. With the capabilities we have in place, we can do more than any other company to help our customers and clients realize their insurance goals and deliver returns that our shareholders expect and deserve.

BK General Insurance is more than a company that offers good services, it is customer centric.