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Motor Insurance
Cover request process
  • Request submission: Requests can be submitted:
  • Required information:
    • Log book (carte jaune)
    • Value of the vehicle
    • A physical inspection of the vehicle may be required
  • Premium payment options:
    • Bank deposit to BK General Insurance account 0069248232 at Bank of Kigali
    • Mobile Money (MoMo): *182*8*1*005888#
    • Mobile phone payment via USSD: *775*4#
    • Online via https://portal.bkinsurance.rw/
In order to process the request cover, the information including Log book, value of the vehicle, presence of the vehicle are required.
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Dial *775*4#

Under Motor Insurance, the following covers are provided
  • Third Party: Covers third party bodily injury and property damage arising out of a vehicle accident.
  • Comprehensive: Covers third party liability and own property damage to the vehicle i.e., damage arising out of fire, theft and accidental damage to the vehicle

Motor Insurance Claim

Claim processing process

  • Submission methods: Claims can be submitted:
    • By email: bkgi@bk.rw (BKGenInsurance)
    • In person at the BK Insurance offices (KN 3 Ave Kigali, P.O. Box 724 Kigali, Rwanda).
    • Through an agent ( view list of agents ) or at the nearest BK branch office.

Information Required

  • claim declaration form dully filled, BK General insurance certificate (vignette) , driver’s license, log book (carte jaune), police report and estimated damages (your suggested garage quotation).
  • For injuries, the following information is also required: victim identification provided by local authorities (through Irembo digital platform and via his legal representative), medical certificate and related medical fees.

Make the right decision, ensure your wealth in Good hands

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BK Insurance

Insurance coverage that fits you 24 hours a day.

Head Office

KN 3 Ave Kigali,
P.O. Box 724 Kigali, Rwanda

Call Center

(+250) 788 177 400
(+250) 788 384 099
 
 

Email

bkinsurance@bk.rw
 
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